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Crantford Research | How In-Person Focus Groups Can Enhance Your Customer Journey Mapping 

How In-Person Focus Groups Can Enhance Your Customer Journey Mapping 

In the competitive landscape of modern-day business, understanding the customer journey is not just valuable—it is essential. Brands need more dynamic and comprehensive insights into customer behavior, emotions, and decision-making processes. This is where in-person focus groups come into play, offering a deeply immersive experience that is often lost in digital surveys and online research.  […]

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Crantford Research | Why In-Person Focus Groups Still Matter in a Digital World 

Why In-Person Focus Groups Still Matter in a Digital World 

The fast-paced evolution of technology in the digital era has transformed how businesses gather insights. Yet, amidst this digital transformation, in-person focus groups continue to hold substantial value. This article delves into the reasons why these traditional research methodologies still matter, deciphering key themes that underlie their enduring significance.  Introduction: Significance of In-Person Focus Groups

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A Year Ago

The addition of a first-class webcam to our research tool box made all the difference in the world in 2020. Our last live focus group was in Tifton, Georgia in March 2020. Then the pandemic set in. After March 2020 live research stopped, masks became a lifesaving fashion statement and we all watched in dismay

A Year Ago Read More »