How In-Person Focus Groups Can Enhance Your Customer Journey Mapping
In the competitive landscape of modern-day business, understanding the customer journey is not just valuable—it is essential. Brands need more dynamic and comprehensive insights into customer behavior, emotions, and decision-making processes. This is where in-person focus groups come into play, offering a deeply immersive experience that is often lost in digital surveys and online research. […]
How In-Person Focus Groups Can Enhance Your Customer Journey Mapping Read More »