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May 20, 2025

Crantford Research | How In-Person Focus Groups Can Enhance Your Customer Journey Mapping 

How In-Person Focus Groups Can Enhance Your Customer Journey Mapping 

In the competitive landscape of modern-day business, understanding the customer journey is not just valuable—it is essential. Brands need more dynamic and comprehensive insights into customer behavior, emotions, and decision-making processes. This is where in-person focus groups come into play, offering a deeply immersive experience that is often lost in digital surveys and online research.  […]

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Crantford Research | Why In-Person Focus Groups Still Matter in a Digital World 

Why In-Person Focus Groups Still Matter in a Digital World 

The fast-paced evolution of technology in the digital era has transformed how businesses gather insights. Yet, amidst this digital transformation, in-person focus groups continue to hold substantial value. This article delves into the reasons why these traditional research methodologies still matter, deciphering key themes that underlie their enduring significance.  Introduction: Significance of In-Person Focus Groups

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